They came to Moorefield, WV the 2nd week of April taking pictures. Deal was you donate $20 to the local fire department and get a free 8x10. Fine. They took the pictures and a week later you came back & ordered.
Their prices were insane; I'm talking $30 for an 8x10 but you think, ohh, it's going to the fire department; no problem! WRONG. So we buy everything they have printed for $100 making our total now $120 for an 8 x 10 and a bunch of proofs that we have no rights for. Again, fine. We go back the next day and talk business. They agree to sell us the rights on a CD for another $50; PROMISE to have it ""rushed"".. PROMISE on a Thursday that he will turn the money in Saturday, they will burn a quick CD and have it out Monday. LIES. A week goes by; I call. They promise it will be in the mail ""tomorrow"". Another week goes by; SAME thing:: I call, they say ""tomorrow"".. AFTER A MONTH from when I paid, I get a package! I open it up; It has a letter giving us rights, our name is on the CD, & everything looks grand. I put the CD in and it's NOT EVEN OUR PICTURES; It is SOME OTHER FAMILY!! Are you kidding me??
The woman who answers the phone everytime is rude and frankly, I am sick of talking to her. God knows when it'll be NOW before I get the CORRECT CD! Another month?? I AM LIVID! A total of $170 for a handful of PROOFS and a CD of SOMEONE ELSE'S KIDS?? HORRIBLE BUSINESS; I will NEVER give them a penny again and I vow to review them poorly EVERYWHERE I CAN.