I JUST MOVED TO ANCHORAGE ABOUT 2 MONTHS AGO, AND HAD BEEN LOOKING FOR A SALON THAT SPECIALIZED IN HAIR STRAIGHTENING. I CAME ACROSS THE BEAUTY ROOM OVER THE INTERNET AND THERE SITE WAS VERY CONVICING-- SO I SAID, HEY WHY NOT GIVE IT A TRY ?! \r
I CAME IN FOR MY FREE COUNSELTATION AS SCHEDULED , AND THEY COULDNT EVEN FIND MY NAME IN THE APPOINTMENT BOOK. THE PLACE LOOKED VERY PROFESSIONAL AS EXPECTED. HOWEVER, THE EMPLOYEES WORKING WERE NOT. I WAS APPROACHED BY A LADY WHO I DIDNT KNOW WAS A RECEPTIONIST OR A CUSTOMER, BECAUSE SHE HAD COLORING STRIPS IN HER HAIR, CONVERSATING IN THE WAITING AREA. I STOOD THERE CONFUSED AND EMBARASSED FOR 10 MINUTES. NO ONE OFFERED ME A SEAT TO SIT DOWN IN AND WHEN I FINALLY WAS COUNSELED FOR MY THERMAL RECONDITION, I WAS TOLD I WASNT A GOOD CANIDATE [ UNDERSTANDABLE], BUT WASNT OFFERED ANY OTHER OPTIONS.\r
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THE CUSTOMER SERVICE WAS POOR. IT WAS HORRIBLE. I TOOK ALOT OF TIME OUT OF MY DAY AND WAITED 30 MINUTES FOR A ' OH I CANT DO THIS '. IVE BEEN TO MANY SALONS. AND HAVE TO SAY THIS IS THE WORST, AND DEFINETLY DONT RECOMMEND IT.
Pros: very nice place, and nice set up
Cons: horrible service.
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