Austin Ranch

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6900 Sumner Street
The Colony, TX 75056

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(972) 820-8000
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Austin Ranch - The Colony, TX
Reviews
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( 8 )

Best

I?m writing to thank you very much for taking the time to select very qualified, knowledgeable professional individuals to work at Austin Ranch. I called the office on August 7...

Worst

I've lived in Austin Ranch for about 2 years now. Beautiful community but the leasing office is HORRIBLE. In my first apt there they LOST my rent check!!!!! I got a notice for a l...

Fees!! Fees!! Fees!!! 9/21/2011

Wow these reviews could not be more off! I was a resident for a good part of 4 years so I think I had enough time to really see the in and outs of Austin Ranch.\r Of course the leasing agents are going to be great more

Incredible Staff 8/9/2011

someone was askin me about Austin ranch because they looked at the reviews...i move in April 8th n on on experiencing for myself. I said what do u expect when you have bars In the community...i cnt wait lol...the only issue many ppl seem to have are the animals using the restroom...but the property looks exactly as it does online and the staff is incredible more

You are all so NICE 8/3/2011

All of you are sooo nice including the leasing agent ann marie when I first moved in. I am amazed at how great you all are and totally go out of your way to help. I have never lived in other complex that takes care of things like you guys do and I love it. more

Not Just Good, The Best! 8/2/2011

""I thought of you today as I was confronted by two life lessons.The daughter of a dear friend of mine knew I was going to a funeral. She called this morning and told me, """"I am sorry you have to go to a funeral today and will not be happy, but I want you to know that I am happy today.""""Life has plenty of sorrows and disappointments, so choose to be happy any day you can.At the funeral we were reminded that one of my friend's favorite sayings was, """"Good is the enemy of best.""""We should strive to be the best we can be and not just settle for being good at what we do. "" more

Exceeded my expectations 7/27/2011

""Andrea exceeded my expectations through the leasing process. She was very professional and responsive to all of my questions and requests. Because of her assistance I will be making recommendations to others to join the Austin Ranch Community. more

Wonderful Staff 7/25/2011

I was just going to tell you what a wonderful job your staff does. Haley is a very kind lady. She listened to my concern and addressed it immediately, that made me feel like she really cares about the residence here, and that means a lot considering how large the community is. Clara at the maintenance desk has also been very helpful and friendly. She always greets me with a smile and she calls me to follow up after maintenance calls to make sure I am pleased with the work that was done! Snaps for Clara! Speaking of maintenance they really do a good job as well. I feel comfortable with them in my home and I know they know what they are doing, and if not they don't mess around trying to fix it (which in most cases makes things worse) they call the correct person for the job. more

Wonderful Job 7/22/2011

I was just going to tell you what a wonderful job your staff does. Haley is a very kind lady. She listened to my concern and addressed it immediately, that made me feel like she really cares about the residence here, and that means a lot considering how large the community is. Clara at the maintenance desk has also been very helpful and friendly. She always greets me with a smile and she calls me to follow up after maintenance calls to make sure I am pleased with the work that was done! Snaps for Clara! Speaking of maintenance they really do a good job as well. I feel comfortable with them in my home and I know they know what they are doing, and if not they don't mess around trying to fix it (which in most cases makes things worse) they call the correct person for the job. I have happily attached my signed renewal letter. Thank you for the hassle free negotiation more

Thank you 7/20/2011

Thank you for helping my co-worker Joe find a nice place here in AR. He is a really nice guy and he had nothing but good things to say about working with you. You did a really good job showing him the apartments and negotiating with him. more

Thanks 7/18/2011

I just wanted to give a special thanks to everyone who assisted me in the process of moving in to Austin Ranch. I would like to give Special Recognition to Ashley Thompson . She was a pleasure to deal with, was more than helpful and has a great personality. In less than what I expected she found my new apartment. I thank Ashley for taking the time to show me different apartments. I sincerely appreciate the time she spent reviewing my options and recommending me locations. Her advise was very helpful. more

Very happy here 7/14/2011

When Misty runs out of business cards, you should seriously consider revising her title from 'Leasing Supervisor' to 'On-Premise Rockstar', because in my mind, that's what she is. I've been in Austin Ranch for over three years now, and just moved into my fourth residence here. Both before signing my new lease as well as after signing my new lease she has been extremely accommodating, responsive and helpful, and always follows up on stuff that isn't even necessarily part of her duties. I'll stop ranting and raving, but I thought I'd just pass that along. I'm very happy here, I love my new townhouse and she's made the transition a very good one! more

Thank you so much 7/12/2011

Thank you so much. You have always been very helpful since I have moved here. Thank you again more

VERY happy 7/7/2011

They fixed it, and it was very comfortable. They also replaced all the track lights. I was a VERY happy camper last night. Thanks for your help. more

Great Job Haley! 7/6/2011

Great Job Haley! I remember this one more

Sweet & attentive 6/30/2011

I just want to start off saying that I have never met a more professional, knowledgeable, sweet, & attentive to detail apartment realtor in my life! more

Thanks 6/28/2011

Thanks for showing me the apartment yesterday!! I love it! Ur tour was awesome:) more

These are obviously fake reviews 6/23/2011

It's pretty obvious that these reviews about Austin Ranch were paid for or employees. I've been a resident of the apartment complex for years but will be moving out soon as the maintenance staff has gone downhill, murders at geko, and staff that really just don't care. more

love 6/20/2011

I am soooooo in love with AUSTIN RANCH.. SARAH IS MY LEASING AGENT?. SHES THE BEST..ILL B MOVING IN IN APRIL?. EVERYSONE JEALOUS THT IM MOVING HERE more

Charming yet professional 6/15/2011

Ashley has just been so wonderful. Her personality is very charming yet very professional. Having 20 salons in dallas area, we were always looking for people like her to work in with us. People like her are hard to find so i hope she stays with this company for a very long time and shares her smile. more

Thank you Andrea! 6/9/2011

She was very helpful and patient with my transfer. It was a difficult situation with a lot of questions. She was the first person I met with when I was shopping for an apartment and plan to go to her with any new questions! Thanks Andrea! more

Great selection 6/1/2011

I really appreciate how sweet and helpful you were coming in on your day off to help me yesterday to make a decision. I had no idea Austin Ranch offers so many different unit types. I just really loved the model and the kitchen in the model was perfect; and since I love to cook I will be spending most of my time there. You and your team were really helpful. more
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