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Al Phillips The Cleaner - Irvine, CA - Reviews page 1 - Judysbook

Al Phillips The Cleaner

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2636 Dupont Dr
Irvine, CA 92612
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(949) 251-9439
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Main categories:

Dry Cleaning

Reviews

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Best

All reviews seem negative

Worst

""very poor alteration quality and HORRIBLE customer service.""

""very poor alteration quality and HORRIBLE customer service. 11/16/2010

""very poor alteration quality and HORRIBLE customer service."" more

Mentally disturbed manager, ANTONIO 7/28/2008

Judging by the language and hostility in the previous review I could only assume it was the manager himself, ANTONIO disguised as a customer to undermine the previous entry. To remain anonymous I do not want to give specifics. Although I no longer frequent the establishment I would not be surprised if Antonio would look up my phone number in the system and proceed to harass me if he ever saw this. He is that unstable. To make a long story short, a garment was handed back to me damaged. He said he would fix the problem and have the garment ready the next day. His language and tone was aggressive and rude. I was taken aback. This man is being confrontational/aggressive with me for their mistake? One could only expect apologetic not an aggressive man ready to throw down. I avoided a potential argument and returned a few days later. I was giving my information to the cashier when Antonio spots me from the front of the store and storms his way over. THIS MAN IS DISTURBED! I barely say two words to the man and he is already instigating an argument. The workmanship gone into fixing THEIR mistake was half-ass at best. I didn't even care at this point. I just wanted to get out. Antonio, spoke profanities to me in the store and I simply walked away only to have him scream at me all the way to my car. (never did I raise my voice, speak profanities, I barely said 3 sentences) Cons: expensive more
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Additional information

  • Neighborhoods:

    Irvine Business Complex

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