OK, in full disclosure I am NOT a student there, just a one time customer of the massage school.
What a nightmare!
They gave me someone who had NEVER done a full massage before. Literally.
The person who scheduled me said ""blah blah, of course everyone here is an expert"" and afterwards ""oh how did that happen! i understand your frustration call JEN, the director.""
Well JEN the director NEVER called back after two phone messages and a hand-written (supposedly) note.
When I called back today and told them how tenacious I was and WOULD get my money back, they put me on hold (so they thought) and the woman I overheard talking about me ""oh it's two weeks later and now she's complaining, haha."" What a dunce. Not true, I just told you that I complained the day OF treatment and the whole last two friggin weeks. Idiot.
Then she realized I had been listening to her and hung up!
haha. Finally, they put me over to a guy, Don, who said ""i'm willinng to dig into my own pockets to put this thing to rest. when can you be here?""
thanks, don! i dread going back to that negative place for a second, but to get my friggin money back i'll do anything. it's principle. i'd be a friggin SUCKER to pay for that sh*t.
the girl was well-intentioned but didnt know her A** from a hole in the ground. sorry.
this place left a pretty bad taste in my mouth all around. money money money. the almighty dollar. customer servece? ZERO. good luck if u decide on this joint.