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Businiess name:
Lyon & Martin Medical Assoc Pc
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Review by:
Jessica A.
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Review content:
When I was 9 months pregnant last fall, my OB advised me to receive a flu shot. Dr. Martin was very nice and the nursing staff was great. I was in and out very quickly.
HOWEVER, the billing process has been a nightmare. I was billed for a well-adult visit (which I did not receive) and have been fighting the $150 charge for over six months now. The employees at the billing company were nothing short of rude and it was a fight to actually find someone in charge there.
The administrative staff at Lyon & Martin was at least friendly, but completely scattered and inefficient. I left many messages which were never returned. When I finally did speak with someone I would be promised a return call which never came.
They FINALLY fixed the charge today. No apology, of course.
I don't mean to sound bitter, but I still cannot believe the amount of hassle I've gone through for a simple flu shot!
I absolutely would not recommend this practice.
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