Lyon & Martin Medical Assoc Pc

Great doc, well manner, spends time with you. Carefully explain everything to you. But dont say anything to the receptionist , she will yell it in the office to doctor. Confidentiality does not exist with her. more

Dr Martin was recommended to me by one of the most competent specialists in New York. I was given an initial meeting on fairly short notice, and began a comprehensive series of tests (hadn't had a total physical in too long). Every step of the way I had the impression of being in very capable hands. All my questions were answered carefully; Dr Martin is extremely bright, intellectually focussed and well-mannered. The office shuts down phones at 5PM, which is annoying, but the on-call physician usually gets back to you swiftly. Overall, I'm grateful to have found Dr Martin and doubt that there's a better internist in Manhattan. more

Doctor Lyon is the best doctor I have ever had. She is quick to call you back when you have a question regarding a new prescription or if you are experiencing symptons of a illness. Highly recommend her!!!!! more

I got a physical exam done. Dr. Martin was thorough and all the procedures went through without any hassles. Didn't have to wait and got it done during the lunch time. more

I saw Dr. Lyon for the first time, and thought her initial check up was very thorough and supportive. She made me comfortable and answered my questions. If I was rating her on my check-up alone it would have been 5 STARS. Later in the week however, I got very sick. A nurse from a hotline told me to see someone that day; as it was a saturday, she suggested seeing if my Dr. had after-hours or urgent care time. I paged the doctor, and Dr. Lyon called me back. She was VERY ABRUPT and RUDE, and after I explained my situation, she just said " well then you need to go the ER..." and she hung up. She did not ask me any clarifying questions on my condition or offer to meet me at the hospital. I found this behavior unacceptable. What is the point of having paged after-hours support if you don't actually offer support, and you just tell a person to go the er??? Disappointed... more

I saw Dr. Lyon for the first time, and thought her initial check up was very thorough and supportive. She made me comfortable and answered my questions. If I was rating her on my check-up alone it would have been 5 STARS. Later in the week however, I got very sick. A nurse from a hotline told me to see someone that day; as it was a saturday, she suggested seeing if my Dr. had after-hours or urgent care time. I paged the doctor, and Dr. Lyon called me back. She was VERY ABRUPT and RUDE, and after I explained my situation, she just said " well then you need to go the ER..." and she hung up. She did not ask me any clarifying questions on my condition or offer to meet me at the hospital. I found this behavior unacceptable. What is the point of having paged after-hours support if you don't actually offer support, and you just tell a person to go the er??? Disappointed... more

I'm a long time patient of Dr. Martin. I was referred to him by another Dr who said he was "wicked smart". He is. He's also very easy going, and never makes you feel uncomfortable. more

I've seen Dr. Lyon for several years and really like her down-to-earth, practical, and knowledgeable manner. I also saw Dr. Martin when I had pneumonia a couple of years ago and he was excellent too. more

I have never experienced such a poorly run office. The office phone is frequently turned off making it difficult to make another appointment or dispute a charge. Dr. Lyon is very nice but runs a horrible business. more

I have been Dr. William Martin's patient for 15 years or more and have always been extremely satisfied with his care. He is my primary care physician and, although I have had specialists from time to time for various ailments, I always go to Dr. Martin and rely heavily upon his advice. more

I've been seeing Dr. Lyon for about 2 years now and I can't say enough about what a terrific doctor she is. I've made devoted patients out of my friends and family as well. In this day and age of doctors that are too busy to care Dr. Lyon takes the time to really ask questions and examine. Whenever I've been sick her office has always gotten me in the next day, and when I've left messages Dr. Lyon has always called me back herself. She's also really great about calling in prescriptions. I actually look forward to seeing her. How many people can say that about their doctors? more

When I was 9 months pregnant last fall, my OB advised me to receive a flu shot. Dr. Martin was very nice and the nursing staff was great. I was in and out very quickly. HOWEVER, the billing process has been a nightmare. I was billed for a well-adult visit (which I did not receive) and have been fighting the $150 charge for over six months now. The employees at the billing company were nothing short of rude and it was a fight to actually find someone in charge there. The administrative staff at Lyon & Martin was at least friendly, but completely scattered and inefficient. I left many messages which were never returned. When I finally did speak with someone I would be promised a return call which never came. They FINALLY fixed the charge today. No apology, of course. I don't mean to sound bitter, but I still cannot believe the amount of hassle I've gone through for a simple flu shot! I absolutely would not recommend this practice. more

I've never been to my primary care physician. Since I am pregnant, I had to get a flu shot from one. After calling many offices that had long waiting lists to get in, I was able to get right into Dr. Lyon's office. I was afraid of all the paperwork I'd have to fill out being a new patient, but it took just a few minutes and waited only a few more minutes to be seen. They slid me in front of some other people since I only had to get the shot which was really nice since I was on a lunch break. Dr. Lyon is friendly and personable. more

I've been a patient of Dr. Lyon for about 5 years now. I must say she is probably the best doctor I've ever been to. She is a regular family physician as well as a "woman's" doctor. She seems to really care about her patients and I've recommended her to all my friends (a few who have become just as loyal as I am). You rarely ever have to wait too long and she gets you in and out quick if you need to rush back to work. The location is tough if you work lower midtown or downtown but Dr. Lyon accepts just about every insurance plan. totally recommend her if you are on the search for a good doctor. more

Dr. Lyon is fantastic. She is incredibly insightful, and actually gets to know you. She doesn't scold you for things that you do (smoking, drinking, etc). That is a refreshing change. The people in her office could be a little more helpful sometimes, but dealing with the doctor and her assistants is always a pleasure. Getting an appointment early in the morning (they open at 8 AM) is the most difficult part...usually about a 2-3 week wait. more