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Businiess name:
Royal Oaks Building Group Llc
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Review by:
citysearch c.
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Review content:
We signed a contract to build a Royal Oaks home. We gave a large deposit of $5K. Do to personal reasons, we decided not to build. I called and asked for all or part of our deposit back. NO work had started on the house! They would not work with us at all. No one from ROBG would even call me back!! I offered to split the fee with them, or let them keep our money until the lot sold to someone else. I also offered to cover any costs that were incurred. They wouldn't even speak to me! Then the sales agent sent me a Release form that said we would get our money back! Only to be told that she made a mistake!! I could understand them keeping all of the deposit if the house had been started, but they didnt even have the permits back! Stay away!!
Pros: NONE!
Cons: Poor customer service
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