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Businiess name:
Custom Lanyard .Net
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Review by:
Guest
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Review content:
I ordered a small quantity of lanyards. Ordering was easy. I paid extra for expedited processing and shipping. I received a tracking number but that was for delivery in Houston, TX and I live in TN. Turns out this is their office and its their process to ship to the office on small orders. Thanks to tracking I know my order sat in the office for two days before they shipped it to me. They sent it standard post even after I called and reminded them they guaranteed delivery by the 7th. I received it 2 days after my event. Requested my extra shipping fees be refunded. They replied "I apologise are for these troubles caused to you" . They refuse to take any responsibility for the delays or any issues. They show a good game on the website but once they get your money honoring delivery promises, quality, or any thing else goes out the window.
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