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Businiess name:
Shepherd Place Homes Inc dba Robbie Hale Homes
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Review by:
Guest
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Review content:
Still waiting for them to fix their MAJOR mess up on making the floorplan that IS IN OUR CONTRACT. I will change my review if they correct the floorplan on our contract but as of today they have not offered to make it right. Please read all of the reviews you see for this builder. The salesman that I am working with is too busy taking "vacations" every other week and is the most arrogant salesman I've ever met. He'll tell you he's just the builder but trust me he's the salesman and an awful one at that. The owner is no different except he's not arrogant, he just hides and blames the problems with the homes on others. But ultimately he's the owner and is responsible. I am in the process of having a house built and it has been a problem from day one. We picked out our lot and house and then the salesman comes back and says the house was too long and we had to choose another house that was wider and a little bigger but not as long, so we did AND IT'S IN OUR CONTRACT! Luckily I took pictures of the floorplan that the salesman gave me and said would be the exact floorplan. So being myself and wanting to make sure everything was going as planned and they were being on the up-and-up I asked for a copy of "our" actual floorplan and lo-and-behold they took it upon themselves to make the floorplan and all rooms much smaller AND WITHOUT TELLING ME, I had to find out on my own while doing MY due diligence. I have been trying to get them to work with me on getting another lot to build the HOUSE THAT IS ON OUR CONTRACT and they say they have no more lots where I want to be and offered an apology and a miniscule amount of credit for THEIR MAJOR SCREW UP! I even tried to work with them on completely upgrading my much smaller house in exchange for this significant screw up and they wouldn't even do that! What they really did was make my house smaller thinking I would not notice, because they found out they could sell them for more. But what they didn't realize is I had my own financing and Real Estate agent working for me and I really pay close attention to detail. I really didn't listen to the reviews and you are probably thinking "they won't do that to me" like I remember thinking. Well you are wrong, THEY WILL, TRUST ME
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