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Businiess name:
Critter Ridder
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Review by:
Guest
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Review content:
Hired these guys to extract a Ringtail cat from my attic and repair access holes in the roof. They tout their 100% guarantee of fixing the roof and catching the critter. After thousands of dollars paid, assurances that the roof was fixed nd several months of occasional visits from their staff, we had to get actively involved. We installed a night vision video camera to prove the critter was still in the attic and coming and going through a hole in the roof. This was when they broke out "this might have to be an additional fee" conversation. After I reminded them of their guarantee, that argument seemed to subside. After watching videos of the critter going in an out of the live trap without setting it off, we convinced them to alter the trigger mechanism and to tie down the food to make the trap more likely to work. Finally, we caught the creature last week. This week Critter Ridders returned to do final cleanup as that continually warned us to steer clear of the animal droppings as it can carry diseases. Well, what did I see on that same camera I installed, but their employee kicking the droppings into my attic insulation. These guys are not expert in what they do, nor is the company one I would ever recommend to anyone based on our experiences with them.
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