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Businiess name:
Sherman Oaks Veterinary Group
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Review by:
citysearch c.
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Review content:
I am very unhappy with my experience with Sherman Oaks Veterinary Group. I initially came here because someone I know used to bring her dog here, and I regret choosing to come here. I called and asked how much a physical would be, and how much my procedure would cost. I was told the physicals for new animals are free. I made my appointment, and ended up calling back thinking ""wow what a great deal"" and asked if I could bring my cat as well and if that would be free too. I spoke to a different woman this time, she confirmed that it would be. Great! Last question was how much a distemper parvo shot would cost in total so Id know how much money to bring since I was bringing cash. I was told ""just $16"". Which is much cheaper than the vet I was trying to transfer from. Very anxious for my appointment, I packed up my pets. I arrived at my appointment and was placed in a room, where I kid you not, waited for a FULL hour before a doctor came in. Someone could have at least checked my pets vitals in that time. I tried to stay optimistic. Until the vet finally comes in and gives my dog her distemper parvo shot and then somehow gets confused and gives her a bordetella as well which she did not need. Which really upset me because her paperwork showed she wasnt due for one, I had just updated it less than a few months ago, and the ONLY shot I asked for for her was a distemper parvo so how was there confusion. How do you just give her a random shot?? Then it comes time to pay and they try to charge me for an ""additional physical"" when I was told both would be free! I eventually got the charged taken off the itemized bill, only to notice my distemper parvo shot was being charged as two seperate shots! when its just one shot. The reason was ""some people just want parvo"" well okay but I wanted DISTEMPER PARVO and called in advance and asked how much it would be and was told $16 and its only ONE shot not two so im expecting a charge of 16 not 32. its not like you gave her one shot of distemper and one shot of parvo. Very dissapointed in this Vet. Will not reccomend it.
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