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Businiess name:
Custom Lanyard .Net
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Review by:
Guest
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Review content:
I placed an order but had to cancel it the same day because changes had to be made to our logo, and I intended on placing the order later...no problem except under their FAQs, it says no fees for cancellations done pre-production, yet they charged me $10! They said it's under their "policies", which it is, but if this outfit were concerned about customer svc, they would have abided by what they had on their site under FAQs. Fortunately paypal refunded me the $10 based on their website. Also, most reputable companies send free samples. There is prob a reason these folks don't! They wanted me to pay $6 for a sample of a .57 item. I suggested they just stick it in an envelope with a stamp, but they still wanted the $6! I had many conversations back and forth over these issues and they were incredibly rude and didn't give a hoot about customer satisfaction. They definitely have the cheapest prices on lanyards, but I'll pay double rather than go with these folks. Try everydaylanyards.com - they have comparable pricing.
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