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Businiess name:
Vardeman, Fortuna, Dds - Randolph Family Dental
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Review by:
citysearch c.
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Review content:
Made an appointment to be at the New Braunfels location. I showed up 30 min early to fill out paperwork. Only to discover there was no one at the office. And no office hours posted. So I called and they informed me that I had to drive to Universal City. Went in because of tooth pain they took X-rays without any lead shield protection . The doctor didn't even look in my mouth and told me I had sinus issues not tooth issues. After practically begging her to look in my mouth she discovered that one of my molars was cracked. They forced me to pay for all of the work prior to doing anything. This included two crowns. Then they put in a temporary crown that had a hole in it. I went to get a second opinion three days later. And called back to stop the crowns from being made. They refused to give me any money back. Saying that the $1868 I was charged for crowns was going to be kept for doctors time. The time that was never spent with me installing crowns. I tried several times to get the doctor on the phone. I had to get the money back with my credit card company.
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