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Businiess name:
Northern Oaks Bird & Animal Hospital
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Review by:
citysearch c.
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Review content:
As soon as I met Dr. Rebekah Byrd I new my dog was in extremely capable hands. She was professorial, personable and very knowledgeable.
I feel my pet has received the best care an owner could ask for!!
Dr. Byrd was time efficient while also taking the time to answer all my questions (I did not know there were DVM that still did that-- but she does!) so when you leave you feel very comfortable in understanding the diagnoses you were given and all your questions answered.
As far a pricing I personally feel the prices are more than completive and exceedingly fair considering the time the vet spends with your pet.
In Addition as for keeping in touch, she and the staff do a great job if she says she will call with the test results she will call, great follow through.(not something you always get but here you do.)
In the past I've been taking my dogs to a another well know vet clinic. Although the DVM was capable he/she could never match the caring and compassion Dr. Byrd has for your pet. She truly wants what is best for your pet and you.
The other vet I used to goto I felt the "" clock was ticking and the DVM was pushing me out the door to get as many patients through as possible, and part of there job was to sell me everything in store.
I personally feel Northern Oaks has it right my pets health first and then advise me (not sell) any products she may need. Because of this particular way of doing business I wiil be purchasing as many of my products from them as i can.
I also want to recognize the staff. They are always friendly, efficient, and take pride in their work. In the short time I've been coming to this clinic they already know my name, my pet name and her conditions. I call that superior customer service coming from a great staff.
To sum up I hold Dr. Byrd in the highest regard and fell lucky for her to be my pets life- time vet.
Sincerely,
A dog Lover.
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