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Businiess name:
Avas Flowers
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Review by:
Guest
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Review content:
Avas Flowers deserves absolutely no stars. I ordered a $60 bouquet with pink snap dragons, lt pink roses, purple accents and small white daisies. There was suppose to be a white bear, (re: Bear Hug Bouquet shown on their site). What got delivered were bright pink and purple daisies and no bear. Called for a refund which they refused to do. They were then suppose to correct and redeliver order. Low and behold, they delivered the exact same wrong order as before with the bear attached and two red roses added. Called again, was suppose redeliver for the third time, the correct bouquet. Never got delivered. I contacted them again and all they do is hang up on me. Be careful ordereing from this establishment. They do not stand behind their errors and will substitute with less expensive flowers for a bigger profit. They told me the pink and purple daisies were an acceptable substitution for snap dragons and roses. WOW! They told me the photos on their site have nothing to do with what will actually be delivered. That under the photo of the Bear Hug Bouquet it stated pink and purple flowers, so with that description they can use any pink and purple flowers they want and the bouquet doesn't ever have to resemble the photos. All I can say is it's a good thing I had my granddaughter send me pic via her phone of what she got compared to what she should have received or I would have never known I paid $60 for a $15 bouquet.
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