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Businiess name:
Saban's Rent A Car
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Review by:
citysearch c.
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Review content:
***WARNING***WARNING***WARNING?***WARNING***
IF YOU ARE EVER IN THE PHOENIX, AZ AREA PLEASE STAY CLEAR OF SABAN'S CAR RENTAL aka PHOENIX CAR RENTAL AND A A ABLE'S PHOENIX CAR RENTAL. This is the worst company I have ever dealt with in my life. The experience was something you see in a bad B movie. I was quoted a ""Flat"" rate of $549/week for a van rental. After my family arrived at the airport we called to get picked up and they sent a vehicle that could not fit all of us. So I had to leave my family at the airport, sign the fake contract ( that appeared to be written by a toddler ) that only showed the $549 rate, then go back to the airport to pick up my family. The van was in horrible condition and felt like it was going to fall apart. I dropped it off on a Saturday and was told that the total charge would not be available until Monday and I needed to contact the ""Accounting"" department. I called Monday to speak with ""Accounting"" and they told me the charge would be $867. They added fees for shuttle service to and from the airport, additional drivers, full coverage insurance, 19.55 % tax and so many other surcharges it would make your head spin. NONE OF THESE EXTRA FEES WERE DISCLOSED AT ANY POINT! I will warn as many people I can about this place and hope they get shut down. Hopefully a class action suit will be filed against them soon.
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