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Businiess name:
The Auto Depot
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Review by:
citysearch c.
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Review content:
I wish I could give NO stars.
This email I sent him today might sum it up:
We bought a white Honda Accord from you in September of 2010. We were promised we’d have the car within 2-3 weeks, title and all. It took approximately 8 months to actually get the car. In the meantime the loners were a constant headache with a host of mechanical issues that often left D-- stranded.
We were given many interesting excuses for why it was taking so long to get the car we’d paid for in full. Since finally getting the car the excuses have become more elaborate as to why we do not yet have a title; a title that we had previously been told you had then you didn’t then it was stolen then there was some out of state red tape, etc. etc. etc. Not only are we still stuck on this whirly-gig-ride of wasted time, wasted money, frustration, wholly inappropriate and consistent inconvenience, but the car is no-where near worth the more than $3000 we have put into it. Should we sell it today, we’d be lucky to get $1000 for it.
The latest circus trick is that we have to give information about the car (VIN# etc.) to some guy who processes a “mechanic’s lien”. Firstly, why doesn’t Jim have this information to give to Mr. C--? Secondly, why on earth would there be a lien on a vehicle we have more than paid for in full? It has been a year and half. I’d say we have been more than patient.
I have finally begun asking for info and advice at the law firm where I work. There seems to be a lot to raise eyebrows about and though I am not a litigious person and certainly not in the habit of threatening anyone with legal intervention, we are teetering on that slippery slope.
I expect either a refund IN FULL (for return of the piece of crap car) or a clear title within the month.
*This is being sent in lieu of a phone call because any attempts to have an honest, open, respectful and productive conversation with Jim has been impossible. Jim is rude, assuming, hair-trigger defensive, insulting and just all around dishonest. Please do not call us to try and blow more smoke, manipulate us, lie to us, give us sob stories or excuses. Contact us only to notify us you have a refund check ready for us or the title ready to pick up.
In the meantime, I’ll be filing complaints.
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