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Businiess name:
Chicago Northside Toyota
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Review by:
citysearch c.
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Review content:
PLEASE READ IF YOU ARE THINKING ABOUT PURCHASING A VEHICLE OR GETTING SERVICE WORK DONE:\r
I found a car online that I was very eager to take a look at that happened to be a Chicago Northside. I am from Wi so it was about a 2 hour drive to get there. When I showed up I was greeted by very nice sales men who knew I was coming and had the car ready for me to test drive. I got into the vehicle that was already started, which I assumed was done as a courtesy since it was cold BUT I will later find it was a tactic to hide the issues with the car, and drove off. The vehicle was exactly what I was looking for so I decided to talk numbers and was assured that the vehicle was well maintained and serviced from inside and out and guaranteed no problems. I am a trusting person so I took what he was saying to be the truth but it was all just lies to push me into a sale.\r
It all started going down hill after I left he financing area, which I may add the man who helped me, George I think, was very pleasant and helpful. It was very late and I had a drive to get home and get my son into bed. It was off putting that the sales man sat and watched me and my 5 year old son move all of my stuff from my old car to the new knowing I had to get home ASAP to get him to bed for school the next day, but I thought whatever I just need to get out of here its almost 10pm!\r
The next morning at 7:30 am I got in my car to take my son to school and all these warning lights went on in my car. I called immediately and informed them that my car is saying that it is overdue for service, tire pressure is low, and that there is a headlight out. THIS IS WHERE IT GETS HORRIBLE!!!!! They offered for me to drive the 2 hours to their dealership to look at it and correct anything that could be wrong. So I went down there sat for 2-3 hours while they ""fixed"" my car, wasting a whole day! They told me that they changed the oil and replaced the lights and reset the tires and that they weren't filled equally so it was causing the light to go on. I felt relieved that my car was fixed but little did I know that it was not. After jumping on the highway the light pops on ""low oil in the vehicle."" Whoever did my oil change was not intelligent enough to put the proper amount of oil in the vehicle during an oil change. Once I got home turn the car off and on again to see if it would go away BAM there was the light again ""your car is overdue for service"" what the hell I just drove 4 hours round trip for nothing these lights were still on and the only thing they did was replace a headlight, which I could have done. I purchased a quart of oil to get the ligh off, $10. A few days after the TPMS lights were on again low tire. Filled them again thinking what the service guy told me ""Man this tire pressure is touchy."" but two days later again low tire pressure light on NOT NORMAL FOR A MAINTAINED VEHICLE. Took my vehicle in to TWO mechanic places that both told me that the tires were past their life and need to be replaced and on top of it whoever did the alignment last did it improper and that needs to be done as well. So mind you I've owned this vehicle for a couple weeks and I have shoved almost $500 into a well maintained and serviced vehicles that I was assured that I would have no problems with!!!! \r
I have given the dealership another chance to pay for the things/ or fix the things that were wrong with the car and to fix the lies that they told me and they basically answer with I am sorry to hear that and there is nothing that I can do for you.\r
I am sorry Northside Toyota but you are liars and you promise to have the most pleasant experience purchasing a vehicle but even after given the opportunity to correct your mistakes, because yes we are all humans who make mistakes, you do not do so. BOTTOM LINE DO NOT GO HERE!!!!!
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