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Businiess name:
Chem-Dry By The Millers
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Review by:
citysearch c.
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Review content:
So I tried chem-dry instead of using Stanley Steamer like we usually do b/c we had a coupon. When I called to make the appt, she told me it would run somewhere between $250-275. She also said the difference between what they do, and a ""steam cleaner"" company is that the carpets would be dry within 30 minutes b/c they don't saturate the carpets.\r
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FIRST problem: they were supposed to be here between 1 and 2pm. At 2pm, I called b/c they were not here, and I was told they were running really behind, and she would call me back. She then called and said they'd be 20 minutes. My issue is that I have little kids whom I was trying to keep out of the house while this was going on. We ended up driving around doing nothing while waiting for them to finish.\r
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PROBLEM #2: They told my husband it was going to be $500+! They had quoted me $250-275. I told my husband forget it, and to send them on their way. They then ""magically"" dropped the price to $316.\r
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PROBLEM #3\r
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She told me that the difference between chem dry and steam cleaning is that they don't saturate the carpet, and that the floors should be dry within 30 minuted to an hour. It's been 5 hours since they left, and our stairs are SOAKED. When you walk on them, water comes up between your toes! Now I am worried about mildew and mold growing. I called to speak with the owner, but he was already gone. My husband is right now soaking up the water with towels so that it doesn't sit wet all night.\r
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PROBELM #4\r
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Our carpets don't look any better! We've only had this carpet for 2 years and have NO pets, so our carpet didn't look too bad. My husband didn't even think we needed it cleaned. Of the few stains that were there before, THEY'RE ALL STILL THERE! What a wasted of money. I will definitely be calling someone else next time...and maybe to fix the carpet from THIS time. AVOID THIS BUSINESS!\r
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