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Businiess name:
Groovy Lube
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Review by:
citysearch c.
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Review content:
I originally wrote a long review of our bad situation with them, but decided they weren't the negative thoughts, so the sweet and short: We took our many cars there, they decided customer service wasn't part of their business and lost our many cars. We used them and only them, and I just found out they've really done a bad job not only for our oil changes but basic vehicle repairs (belts). I wrote the main office from the website, and no reply. AGAIN no customer service. Will NOT be going back, will NOT refer anyone, will warn everyone to STAY AWAY. All this after many years of dedicated patronage. NOT an Austin worthy company.
Pros: They DID have good service
Cons: Horrible customer service, not reliable for car work any more
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