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Businiess name:
Blazer Automotive
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Review by:
citysearch c.
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Review content:
Save yourself......don't go here!!!!!!! Horrible service!!!!! The owner of Blazer Automotive., Larry Blazer hung up on me without trying to fix my issue after complaining. It started with me buying a beautiful 06 Passat. A few months into ownership I had an unbelievable noise (rattling) in my front wheel area. I'm a girl and don't know much about cars. I have issues with Blazer Automotive and this is why......I took my car in with a specific request. Figure out what the rattle is. Simple enough. I wish I could show my receipt here. In BOLD LETTERS it states. ""BRAKES CHECK OK"" I actually thought it was a busted shock. I wasn't sure. IF it was the shock I would fix it when I could, not that big of a deal.This was in March mind you. I was worried my wheel would come off on the highway or something. I had no idea, I just know it's not a normal sound. Here it is 9-18-2012 and I finally figured it out. My brakes needed to be replaced and I found a place to do it. I was standing right there watching after the tire was taken off. I wanted to see in there too. The man who replaced the front brakes found the issue in 2 seconds. He actually touched the part that holds in the brakes (I think it's the calipers) They about fell off in his hands as I was watching.TWO bolts about 2 1/2 to 3 inches long was NOT EVEN screwed in. The mechanic pulled them straight out....Both of them!!!!! Not even slightly bolted in tight. Not broken either. He used the same ones again. It could have killed me or made me wreck, had it fallen apart. There is 100% no way Blazer even touched that area!!! NO WAY!!! Larry said only this, ""Sorry we missed it"". Sorry you missed it? He kept telling me they didn't charge me for the the diagnosis. What diagnosis????? Huh? As I'm looking at my receipt I see the $$$(96.00+dollars) they charged me for an oil change. He actually charged me 96.00 for an oil change on an 06 Passat. 96.00 dollars seriously???? When I asked him ""so that's it, sorry you missed it""? He asked well what would you want me to do? I asked for 50.00 bucks back which I thought was LESS than fair. That's when he hung up on me. PLEASE don't go to this place. WHAT A RIP OFF!!!!!!!!! Way to run a business Larry. I'm a business owner and I would never ever do that to one of my clients. Ever. I do what ever it takes to make my clients happy, no matter what I think about the issue. Even if I thought a did they best job (in my mind) He told me ""You're out of your shitin mind"" and then hung up on me. NIce! Save yourself money and agony DON""T GO TO BLAZER AUTOMOTIVE IN ENGLEWOOD COLORADO I wast to picket this place.
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