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Review content:
I am new to the area and had never been to any skating here, so I wasn't sure what to expect when I booked my daughter's birthday party at Interskate... it was a disaster. The reason why I chose this place was because they were always putting flyers up at the school, so I figured they must be somewhat reputable. I was wrong. First of all, when I went in to book the party, they were just about closing so we didn't really get to look around, I just reserved the date & time and gave my $50 deposit. I later went back to take my daughter and her friend to practice skating, since my daughter had never been before. I'm glad I did because she had a hard time getting the hang of it and since I also have a 5 month old I couldn't be with her on the rink to help her up, which was too bad, because there is no one to help your kid that works there either. Then we eventually used the girls restroom, which was something out of a scary movie. The whole room was covered with one coat of primer from ceiling to floor, the doors didn't shut, and there were NO locks on them either. The floors were dirty throughout the entire place. I noticed this on my first visit, but I figured they just didn't have the chance to clean them yet because they were getting ready to close up at that time... The music was awful and way too loud... then on my way out I stopped to ask the kid at the window about my daughter's party, which there was suppose to be 10 -20 kids, but so far only 2 had confirmed. All I wanted to know was if only 2 show, would I still have to pay for 10 kids (the birthday package I had reserved) and he was immediately rude and would not give me a direct answer, but basically said I did and then the manager walked in and started to be confrontational as well! I couldn't believe these people. The manager began to get red in the face and angry when I told him no one told me that I would still have to pay for 10 kids if this situation occured, and he basically called me a liar. Then the best part was when he tried turning the whole thing around on me to make it seem like I was the one who became argumentative first! Unfortunately, since they still have my deposit and the invitations have already been sent out, I will still have to go back one more time for the birthday party, but If I knew all of this before, I would have just had cake & ice cream at my house and then took the kids skating somewhere else, it would've been much cheeper, and a better experience all around!
Pros: It's local...
Cons: DIRTY, RUDE MANAGER/ OWNER
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