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Businiess name:
Hands On
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Review by:
citysearch c.
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Review content:
Since this sites software just deleted my very long I detailed review I'll keep it short this time.
They are wonderful. I was referred by a urologist who actually listened to me. I was in extreme pain. I was recovering from a prostate infection that had spread to my pelvic muscle. Standing, sitting walking, it hurt. Urination was excruciating. Anything else you might think of to do with those parts of your body was simply unthinkably painful. If appendicitis was a 10 (and I have had appendicitis) I was at a 7 or 8 most of the day.
The first treatment I had at HOPT reduced the pain dramatically. Then they continued to work on that pain and trace problems in other parts of my body that added stress to my pelvic muscle. The result is that several other problems I had, including poor blood flow to my feet, a problem with a pinched sciatic nerve, and a pain I have had for 15 years are all gone, or nearly gone. These are all problems that doctors had told me I would just have to live with.
These folks are caring professionals. The office staff is as caring as the therapists. They are also cordial and professional to the max.
I decided to post this after reading the negative postings. I have to just say shame on you to those posters. In most cases those people are complaining about mistakes made with insurance. I understand the frustration but even my insurance company gets my coverage wrong, you expect perfection from everyone else? Give me a break. People are also upset about the missed appointment and late fees. How selfish can you be? You expect them to eat the loss of an hour of irreplaceable time? That is the only way they make a living. If you do not pay for the time you schedule they do not get to feed their families. The idiot that compares the service at their doctors office to the service at HOPT is just that, and idiot. Your doctors office schedules his time in 15 minute blocks and he is paid by your insurance for each procedure he performs. HOPT is paid by the hour. They are not willing to be rude to their next patient by making them wait so they bill you for the time you wasted instead. That makes perfect sense to me. It is the only way to run a business like HOPT. You just don't want to have to take responsibility for your own mistakes. You want other people to pay for them. You are Selfish, selfish, selfish.
Short appointments? I do not believe that. A typical appoint for me starts at 1:30 pm and is scheduled for 1 hour. I have never seen the therapist leave in less than 1 hour. In fact I rarely leave before 3:00 and it has been as late as 3:30 a couple of times. Why? Because they don't rush you out the door. They let you stay in the treatment room until you are ready to leave. Considering that the treatments can be so intense that I have had to have my wife drive me home a couple of times I really appreciate that bit of kindness. It is something I have never encountered anywhere else.
Pros: Caring cordial and professional staff
Cons: Unconventional approach may turn some people off
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