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Businiess name:
Hands On
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Review by:
citysearch c.
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Review content:
First visit was under 1 hr. Manual Therapy consisted of lightly touching my shoulder, felt nothing charge $180.00. Therapeutic Activities told to set in chair place both hands on wall and visualize my arm stretching? $120.00. Evaluation - filled out a form told them when and where my shoulder hurt. Therapists used calipers did a couple of measurements $125.00. Set up a maybe appointment and a for sure appointment. Was called several times for earlier appointment as they had cancellations (I know why know) and I told them I could not make it. Appointments set for a day if they had a cancellation and they said they would call me. A message was left on my phone and I did not respond so now they want a $65.00 no show fee for a possible appointment if they had a cancellation. They argued with me on what I was told? They also called me and said they forgot to ask for payment on the first appointment. I tried to tell them that the no show date was not a set appointment. Like talking to a wall. Bottom line is they want money NOW that is all they care about. I told them if they did not believe what I was told about the temp date I would not come back. Bottom line is they want their $65.00 verses me coming back for more treatment? By the way the charges for my first day on my bill it says if I pay right a way they will deduct $290;00 on their HOPT Adjustment and I owe $135.00 plus my missed appointment. BE CAREFUL IF YOU GO TO HANDS ON PHYSICAL THERAPY IN ROUND ROCK, TEXAS. I WILL NEVER GO THERE AGAIN!!!
Cons: ALL THEY WANT IS MONEY
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