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Businiess name:
Clairmont Auto Repair
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Review by:
citysearch c.
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Review content:
This was the worst experience I've ever had with anyone claiming to be a ""professional."" An absolute nightmare where I at different times felt threatened, taken advantage of, and just simply stupid for dropping my car there in the first place. \r
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The first clue should have been when I walked in. The place is not even a garage but an old storefront that essentially looks like it had been abandoned and was housing vagrants. Perhaps that wasn't too far off. All I needed done was a simple reattachment of an old bumper whose bolts had rusted out. I chose Clairmont Auto Repair out of convenience. It was close by. Boy was that a mistake. \r
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After supposedly repairing the bumper, I received a call telling me that my car ""had turned itself on"" and was opning it's own windows and flashing the lights. This ridiculous story was relayed to me by the owner, George Clark, who claimed he had talked to ""someone waiting at the bus stop who had seen everything."" The bus stop is a few hundred feet down the across a busy road; if he ever would have gone to ask about this I'd eat my shoe. \r
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So after I call him back to get to the bottom of the matter, and vaguely infer that maybe it was something he had done in handling it that caused it to malfunction (the car was in perfect working order when I dropped it off), he flipped on me, telling my my accusations and angry tone were ""bullshit"" and promptly hung up on me. HE HUNG UP ON ME. After repeated calls back he told me he was sick and ""didn't need to deal with this today."" I didn't know what else to say. I contacted AAA to remove the car from the premises, and had to reschedule multiple times due to Clark leaving mid-day because he was ""sick"" (notice a theme here?) After finally paying him to put the bumper on (which was done sloppily, but that is no surprise) he had the audacity to try and rattle off his qualifications, and tell me that he could probably fix the electronics himself. It took everything I had to not laugh in his face. Needless to say I didn't take him up on his offer. \r
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After finally bringing the car to a real professional (which I should have done in the first place) he told me the electronics were fried, likely from welding the bumper without grounding if first, and the car was only worth scrapping at this point. So in short, brought it in to reattach a bumper and left with a useless piece of scrap. To best sum it up, I'll leave you with a quote from my AAA tow truck driver who removed the car. ""I come here all the time, and not once have I ever seen a car leave that place that works. Say anything you want about the guy, but bottom line is he's just a really bad person."" Amen Brother.
Cons: owner, employees, business practices, auto knowledge
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