Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Idaho Athletic Club
|
|
Review by:
citysearch c.
|
|
Review content:
I have had problems with Idaho Athletic Club over and over in the past three years.\r
\r
This past spring, upon a review of my bank statements I found that for nearly three to four months the club had been taking out money and charging for five memberships (rather than the two for my household). Total, they took nearly five hundred dollars more than they were supposed to. They were super sneaky about it as well. After a nearly two week battle over phones and two hours with a toddler in the corporate office I was finally able to get the money for three of the imaginary contracts refunded to me and cancel my husband’s as well (it was up and he did not want to renew). Sure, I was refunded my money, but no way to get that time back. I did not get even a hint of an apology from the company at any level that this occurred.\r
\r
Recently, I was noticing that payments were not being taken out on the date that they were scheduled to. Rather than the 15th of each month they have been from the 16th through the 27th. When I spoke with Nicole (the awesome passive aggressor that she is) at the corporate office, she snidely told me that the reason that the reason they are taking out not only my regular membership of $21.20 they are adding another $19.50 to their profit but hitting my bank account up as much as possible was due to ‘insufficient funds’ (side note: my bank shows no records on any statement that they attempted to take out my membership fee of $21.20 until they take out the 40.70 that Nicole states is from ‘insufficient funds’). Ultimately they not only get my monthly membership but an extra bonus to boot! Wonder who gets goodies from that kick back? This incident is it and I am done with this company. I called the oh so personable Nicole back at the corporate number and asked if she could mail me a copy of my contract and my account statement. I was told over and over by her that “you can go to the club or here to corporate to get it” I had to keep asking her why she could not mail it only to have her repeat the same statement over and over. Finally, she told me she “might be able” to mail it, but only the contract. I thanked her before hanging up in frustration this time. I then called the Meridian Club to speak with the manager (only so I could be certain that I was getting a copy of my contract mailed since Nicole did not give me definitive answer). When I spoke with Tony, the manager, I was told the same thing that Nicole told me but he was (at the beginning) willing to send my contract. By the end of the call however I was told I was not able to have it mailed or faxed because “how do we know it is you we are mailing it to? It’s like if your sister came in and asked to look at your account, we can’t do it because it is a liability to us”. When I asked if there was ANYONE beside Nicole to speak with at corporate I was told she was it and the only other person to speak about it with would be collections. Not surprisingly the call was disconnected at that time. Even more I wasn’t even close to shocked that when I attempted to call Tony back he was on another call and couldn’t take mine.\r
\r
What sort of company has such low ethics they will not allow members to have their information sent to them through the mail to the mailing address on the account? I was told that I would have to pay a hundred plus dollar fee to cancel and be done with the crap-bag company. You think that after my whole ordeal with the overcharging last time they would go ahead and waive it. But hey, you never know what is going to happen with the (not so) great and (un)ethical company that is Idaho Athletic Club!\r
\r
Overall, I am going to recommend that anyone looking to join a fitness club or gym in the Treasure Valley to go ahead and give your money and business to any other club or gym in the Treasure Valley over Idaho Athletic Club. \r
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|