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Businiess name:
Banquet Halls By Ritz Catering
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Review by:
citysearch c.
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Review content:
I’ve never met or dealt with such a wonderful and more professional company. I’m so happy we decided to use Ritz for our wedding. We found them online like everyone else it seems and we called and talked to Jarrett and set up an appointment to meet and look at pricing and we also went in for a tasting of the Ritz Buffet. First off, the food was AMAZING at the tasting and especially at our wedding; our guests are still talking about it. Right before we decided to book them, we saw some of these reviews that made us nervous. I called their office and talked to Jarrett and explained my concerns and he was so nice and open about everything. It was calming to us that he still knew all of those people and the details of their weddings and why they left a not so nice review. He explained to us everything that had happened and that what was written in the reviews was not true. He even showed us some of the parts of those party orders that had nothing to do with what was said on those reviews. \r
We ended up booking with Ritz and it was the best choice we could have made for our wedding. The whole experience was great. Jarrett always was there to answer questions and always returned emails and calls. I must have met with them to look at linen colors and revise my contract 6 or 7 times and it was always so quick and easy. They were so friendly and professional and really took care of us. The tables and place settings were beautiful, the buffet was beautiful, and the food was SO GOOD! We also got our cake through them and it came out just as we wanted it and it was so good. We had our reception at the Diamond Bar Community Center and the only hiccup was with them. The center made a mistake on the time schedule and would not let Ritz get into the hall on time to do all the decorating and set up. They must have worked like crazy because all of it was taken care of and ready while our ceremony was going on. In short, I’m so happy we used them! I will refer them to EVERYONE I KNOW. The only advice I would give to anyone is to call and talk to them and don’t worry or listen to some of the bad things said. \r
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