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Businiess name:
Austin Gutter King
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Review by:
citysearch c.
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Review content:
I was having problems with my upstairs patios staining my stucco on my house. After speaking with several people, I was told my home needed gutters to help prevent the staining to continue. \r
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My realtor recommended Austin Gutter King. I called and they sent Alex out to explain their products and work up a quote. After giving me a thorough explanation of their services and making some recommendations, he provided me with what I believed was a fair quote for their business. He assured me that they provided the best quality gutters with the best customer service, and they would stand behind that promise.\r
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Several days later, their installers came out and began putting up the gutters. They worked quickly and did high quality work. The job took two days and once finished, the installers walked us around the property to make sure we were happy with the work. I had one concern about a drain spout that may direct water into my pool. They changed it right there on the spot. I was extremely happy with the installation process. \r
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We only had one slight problem. The morning of the first day, one of the installers dropped his tape measure, and it fell off the roof and through our glass patio table. The installers immediately let their supervisors know of the situation and I received a call letting me know they would make good on the damage. Matt in their office worked with us to find the correct glass for the table, purchase it, and get it shipped here. Then they had someone come out and help us install the glass back into the table. \r
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I wanted to personally recommend Austin Gutter King for the great job they did. The service they stated when they came out to give the estimate is the SERVICE they delivered. I am happy to recommend them to any and all future clients. It is really refreshing to have somebody do what they say, and say what they do!\r
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