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Businiess name:
Christian Brothers Automotive Round Rock
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Review by:
citysearch c.
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Review content:
Christian Brothers in Round Rock loosened a cable on my battery, then tried to tell me it was corroded and said it was going to cost around $6 9. I was suspicious and wanted to look at the ""corrosion"" then they changed their story to it was ""loose"" the cable itself was only about $7, but that is only half the issue it only needed tightening because they loosened it and after taking it to a trustworthy ASE shop it was tightened without an issue or so -called ""corrosion"". \r
Then when confronted with the facts Keith got angry and started getting loud. Then I come in the next day to talk to the owner and then Keith tries to act like he did nothing. I could imagine if someone asked them what really happened they will play dumb. Chip tried to act like he wanted to help, but in the end it was just empty words laced with excuses. When shown facts all Chip could do was keep repeating how good his mechanics were and acted like I was just mad for nothing. These people have so many excuses its ridiculous. I guess Christian Brothers likes to try and take money from unsuspecting hard-working people by using their name with the word ""Christian"" in it and then using deceitful tactics to get people to open their purses and wallets.. From reading some other reviews it seems I am not the only one they play this game with. Businesses like this operate on the basis that people tend to NOT voice their complaints so they look at that as a green light to continue fleecing others. BEWARE! \r
Pros: cant think of one
Cons: Dishonesty, don't own up to their lies,unecessary work
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