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Businiess name:
Pump It Up
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Review by:
citysearch c.
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Review content:
Worst birthday experience ever, they rushed everyone through everything because it seemed that they had overscheduled partys. When they brought me into the party room they informed me that we would not have time to open presents, and I agreed. Then they rushed to feed the kids, no one was done with the first slice before they rushed us to sing happy birthday. They immediately took the cake, not giving us a few seconds to take pictures and started cutting it in a hurry, they destroyed the cake. They did not cut the cake in correct proportions and were in such a rush that they did not care what the slices came out like, very sloppy!! They made my guest feel very uncomfortable, and that was very embarrassing for us all. They rushed everyone out, and even came in the party room and yelled out ""I need the host family and guest out"" how rude and embarrassing!!!! And on top of everything they charged me $50 for extra time, time that I was not aware of. The party ended at 6:45 and by 7 everyone was making their way out, really $50 for 15 minutes, 15 minutes that we used to gather and clean up is just ridiculous!! Never again, my friend informed me that there is a place at the Parks mall in Arlington that is very similar, and the staff are much more polite and understanding, I will definitely try there next time.
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