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Businiess name:
Sewickley Eye Group
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Review by:
citysearch c.
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Review content:
As a patient, I personally have dealt with multiple staff members who were NEVER RUDE in fact quite pleasant. I was surprised to read the comments on this page while searhing for the phone # to make my next apt.
I have spoke to Helen the billing clerk before and, ""What a nice lady"". She has been at Sewickley Eye Group for quite sometime. Someone who didn't know how to do their job wouldn't have lasted very long at one of the best opthamologist practices in the greater pittsburgh area.
For someone to call her and tell her how to do her job who holds little to no education in medical billing (review email by Pelfreak) is the one who is unprofessional in my opinion.
Please tell me when billing clerks started working side by side with insurance underwriters.
Here's to you Helen..........If you were present at the meeting where Blue Cross inacted the great policy that covers eye exams at 100% with no copay's, or fitting fees lmao... and then there holding the hand of (Pelfreak) as he or she chose their policy or job which carries their policy. Well, no excuses then, shame on you for not billing her or him corretly. Would you be there when I pick my next policy too, and remember it too...
Maybe this is a lesson for us all. Know your insurance policy and if you don't call your insurance company and learn about it. Seriously, it is your responsibility to know what you are covered for and what will come out of your pocket.
God forbid your life ever depends on wheteher or not your insurance covers the treatment. Don't you want to know your covered. Don't find out when its too late and now you have a pre-existing condition and can't get coverage. We can all learn from Pelfreak as what not to do (calling and blaming everyone else for what we should already know.)
Fortunately, I am a laborer and dont have to worry about Pelfreaks.
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