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Businiess name:
Tillman's Roadhouse
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Review by:
citysearch c.
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Review content:
What a nightmare. We had a reservation at 8pm and it was moved to 8:30, so I thought, ok, no big deal, just walk around for a bit and wait. We didn't get seated until 9pm. Our party of about 20 was seated in the private room , there were 4 tables total (which, if you look on the website says they are set to handle these numbers). Everything was ridiculously slow, drink orders, appetizers, and especially the main course. We sat at the table in the back and after waiting hours to get our food and seeing (eventually) the rest of our party getting and finishing thier main course and preparing to leave, we still hadn't gotten our food. We were finally served at 11pm, a TWO HOUR WAIT! Our entire party was left to wait on the one table who hadn't been served yet. No apologizes were made by the staff, manager, or owner. Our concerns (we politely inquired with the manager once and then the owner) were answered by rudeness and excuses. We also overheard complaints about our party by the owner herself about making separate checks which was suggested by the waiter. NOTHING was done to remedy the situation. Getting the check was a nightmare, another 45 minutes of waiting and after all that, we were still the last table to recieve the bill and we received the bill in full plus several extra drinks that we never had (some of us had non-alchoholic drinks as well, so we were very clear on everything, just in case you are wondering). Our full drinks were yanked from us without asking us if we were finished and way before the check was given. All of this and the food was mediocre at best and some of it cold. Price to quality of food/service ratio was painfully out of balance. Venison frito pie tasted like wolf brand chili.The waiter patronized me and gave several pats on the back with false promises that our food or check was on its way. Some of this could have been forgiven had there been reparations made but there was not even the slightest attempt at this. I WILL NOT BE BACK!!
Pros: hardly
Cons: you name it
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