What a disaster! Our 8pm reservation was pushed back to 8:30 (then it was another 20 minutes to get seated). Our party of about 20 was seated in the private room, there were 4 tables total. Everything was ridiculously slow, drink orders, appetizers, and especially the main course. We happened to be seated at a table that was neglected more than the others who were served and completely finished eating 30 minutes before our food arrived. Our entire party was left to wait on the one table who hadn't been served yet. The main course for us was served at 11pm, a TWO HOUR wait! No apologizes were made by the staff, manager, or owner. Our concerns were answered by rudeness and excuses. We also overheard complaints about our party by the owner herself about making 4 separate checks which was suggested by the waiter. NOTHING was done to remedy the situation, we received the bill in full plus several extra drinks that we never had. Also getting the check was a nightmare, another 45 minutes of waiting. Not to mention our full drinks were yanked from us by an over anxious bus boy, this was done without asking us if we were finished and way before the check was given. Other atrocities that are worth mentioning are: lukewarm and even cold food, food price to quality ratio was out of balance, the venison frito pie was hauntingly reminiscent of wolf brand chili, the waiter patronized us and gave several pats on the back with false promises that our food or check was on its way, unprofessional service overall - dessert was never offered, plates were passed around to their rightful owners, a severe lack of preparation for a large party who had reserved in advance. Why have a private room if you can't staff it or get food prepared in a reasonable amount of time!? It was ultimately a painful dining experience, after so much waiting, horrible service, and mediocre food NOTHING was done to make reparations! We will never go back to Tillmans Roadhouse.
Pros: neat birch trees
Cons: everything else
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