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Businiess name:
The Cheesecake Factory
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Review by:
citysearch c.
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Review content:
My husband and I had never been to a Cheesecake Factory before last night. Since it was a Saturday evening, we called on our way there to see what the wait times were like. We were told there was a wait of 45-60 minutes for a party of 2, and that there was no call-ahead seating where we could put our names on the wait list over the phone. When we arrived, we were told the wait was still 45-60 minutes. They seated us closer to around 35 minutes. Our hostess first walked us to a table that had dirty dishes on it, and had to reverse us back to the hostess stand, where we waited for a moment while she located a bussed and set table. She finally took us to a booth by the windows. I was glad, because the first table looked very cramped. In fact, other than the booths, most of the seating looked cramped. Tables were very close to each other, creating a packed, noisy environment.
Pros: Convenient to Cumberland Mall, pretty decor
Cons: Mediocre and overpriced food, chaotic vibe, slow, generic service, messy restrooms
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