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Businiess name:
Plush Home
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Review by:
citysearch c.
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Review content:
I was a frequent shopper at this place spending a large sum of money until I had to return a defective product. The owner, Ellie, treated me so badly that I had to question why anyone goes to this place. Despite one of her employees supporting my decision to return the product, Ellie proceeded to roll her eyes at me in front of the employee. I have never been treated so badly, especially in a store that I frequented on a regular basis. She clearly does not care about her customers and does not comprehend the concept of customer service. The prices are high and with such horrible customer service, I would tell everyone to save the trip. There are numerous chic places in Houston that offer amazing products at more reasonable prices with excellent customer service. I will never return and have encouraged all of my friends to do the same.
Pros: Parking, location
Cons: the worst customer service, extremely high prices
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