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Businiess name:
Papa John's Pizza
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Review by:
citysearch c.
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Review content:
This location is notorious for getting your order wrong and not taking responsibility for their mistake. This is frustrating when you place an order for carry-out, wait the appropriate time to pick it up, then after returning home you discover that YOU PAID FOR SOMETHING TOTALLY DIFFERENT FROM WHAT YOU ORDERED!! This has happened 3 times within the past 8 months, and I'm not a regular customer. Then when you call to complain, staff members pretend to be a manager or claim that they will credit your account for a free pizza. Of course when you call to claim this ""free pizza"" there is no record of it or no manager by the name you were given. If quality service is important to you, I recommend taking your business elsewhere.
Pros: Food is decent when they get the order right
Cons: Order mix-ups & dishonest staff
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