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Businiess name:
Amigo Energy
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Review by:
citysearch c.
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Review content:
I have already read the previous reviews and frankly they have said everything perfectly. Noone has EVER answered the phone when I have called. They have an automated system that hangs up on you when you finally press the last button to get you to a customer service rep (if they actually have those people). They don't speak english on their computer system either. Finally, I was actually picked up by them involuntarily when another provider opted out of the business. The moment I recieved notification I tried contacting this company so I wouldn't get jerked around (refer back to answering system above if you want to know how that was resolved). I therefore contacted Reliant within 24 hours of the notification and was informed I can switch but not until my bill cycle came back around. So basically I was just screwed and forced to pay a rate at Amigo Energy's whim. They charged me 25cents a KW. I went and looked on their page and couldn't even figure out how I could personally sign up to be charged 25cents per KW. Someone please explain exactly how it is that PUC can allow the citizens to be screwed over in such a manner. I believe I did everything I could to avoid this scenario and frankly only feel I should have to pay their advertised price on their website. That price was only 17 cents per KW!
Cons: Everything
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