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Businiess name:
Northwest Austin Veterinary
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Review by:
citysearch c.
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Review content:
I've been taking my pets to Dr. Walden for YEARS, and the recent changes are HORRIBLE!! The front office staff recently lost all of its good employees. Where did Jennifer go? She was the best employee northwest has had in 10 years! There is no order or anyone who has a clue at the front now! And why am I dealing with an arrogant bunch of techs that have no clue how to assist vets? Where did Becky go? Did the management fire ALL the great employees and settle for keeping the lazy, sad-faced, uneducated 20-somethings? At least Matt still runs the kennel. Of course, at this rate, he'll be fired next. Then that place will be at the bottom of my list for places I'll take my pets. Sad sad sad. Maybe they're about to go out of business and can't afford good help?? If you have tons of money and even more patience, go to this vet. Just don't expect to get good customer service or a smile from the techs/new receptionists. Awful...just awful.
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