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Businiess name:
Nail Garden
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Review by:
citysearch c.
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Review content:
Let me start by saying that I have been going to Nail Garden for the last 5 years. I used to only go to the Studio City location but stopped once the Fashion Square one opened. I decided to go grab a quick manicure during lunch today. What should have been a 30 minute experience took almost an hour and a half (FOR A BASIC manicure). I had to pick out 3 different polishes because each bottle that I chose was so gunky and old that the polish would not go on evenly. Once I finally got a bottle that was not super old, the manicurist applied the top coat. In the top coat little pieces of silver glitter came out all over my done nails. At this point, I had to go as I was on a lunch HOUR and had already been at the salon for an hour and a half. When I went to pay I told the receptionist that they should update their polishes because I had to go through 3 different colors. She said they do and always throw away old ones. Well honey, obviously you dont! Because there were 3 siting on the nail station that I just left. Then I showed her the silver glitter streaks covering my red polish and she said oh it shouldnt be like that. We can fix it now for you. Yeah you are right, it shouldnt be like that. I told her I didnt have time and instead of doing the right thing and not charging me for the crappy manicure she said well I guess I can give you 10 percent off. Hate to break it to you dear receptionist, but I already get 10 percent off with my Universal discount. Thanks for the favor though. Needless to say, I will NEVER go back to Nail Garden.
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