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Businiess name:
Movie Madness Video & More
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Review by:
citysearch c.
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Review content:
Firstly, my account was randomly deleted by their system, so I had to sign up again; Minor annoyance. Then, they wanted a $200 deposit for an out-of-print VHS movie. When they swiped my card for the $200 authorization, it sent it into fraud mode (absolutely no fault of my own). After spending 25 minutes chewing out my bank over the phone, I still couldn't get the block removed, so I had to go the ATM for the cash. All said and done, it took a full hour get the movie rented, so I half-jokingly asked them to hook me up with a free movie or something. I mean, account deleted, $200 deposit for a VHS movie, putting my card into fraud mode (major inconvenience)... the least they could have done was give me a free rental credit ($2.50 value) or a frigging piece of licorice.
Pros: Great selection, Neat museum
Cons: Sub-par service
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