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Businiess name:
South Branch Pet & Bird Clinic
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Review by:
citysearch c.
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Review content:
I saw an ad in the Chronicle for a $60 spay. I took in my dog and told them how their ad had brought me in for my first visit, then approved another $200 in add-ons. But when I got home and looked at my bill detail they had charged me double for the Spay. When I called they said they could not help me since I didn't leave the ad coupon (but the receptionist had not asked for it). When I asked to speak to the Vet he was argumentative, rude, and unwilling to give me the advertised rate because he did not believe I had mentioned the ad. He talked over me and yelled at me when I threatened to dispute the charges through the credit card company.
I will never go back and I will make sure to tell others not to go there. I will dispute the $60 through my credit card company and even if he gets the $60, he will lose out on ANY of my business in the future.
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