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Review content:
In reply to the ""RUDE"" comment writer as to others on this post, I am the owner of Kids Kottage. Your feelings about the store are well taken!! :) However, in defense I would like to say: I do not have a daughter that works with me as my children are very young. I do not have a problem with kids, hence when we renovated, we took store space offering a play area with books, & TV/video games. We try to make our store kid-friendly by product placement of breakables/valuables locked or displayed high. We also have a front door alarm should your child get away from you, the alarm will sound if they try to leave. Most importantly, I DO care about kids! I am blessed to start my week on Sunday as a 4yr. old Sunday School teacher, take on several childrens' charities, partner in Education with several elementary schools and adopt families for which we make many donations. Wtih the above mentioned, we obviously have failed in other areas. I cannot begin to tell you how upsetting these comments are to me. I am SO VERY SORRY that some of you have left here without letting me know of your disappointment of which I take full responsibility. However, I simply cannot address what I don't know! Anyone who knows me, knows I would do what it takes to make things right with any customer! What I do know is that unlike my God, I nor my employees are perfect! We have good/bad days just as everyone! However, we do consider our store VERY casual, joke a lot (perhaps too much and some of that has been mistaken) and consider our customers family as we watch their kids grow up throughout the 12 years of this business! While I appreciate the online and in store customer support of these reviews, I am still concerned as there are references to which I am bewildered! I only wish that ANYONE who has an issue with our store, just take the time to talk to me while you are here or contact me soon afterwards! If I do not meet your expectations or resolve the issue, then fair enough, writing a negative comment would be deservant. I suppose I take it very personal when most of these comments are posted by writers who only have 1 comment on their profile - ME! And yet still, there are references made about me when I have been away from the store! So, if you come here and are unhappy, please let me know of your concerns - it is always the last request I put in EVERY email I send! Please give me the courtesy and opportunity to understand your experiences! I cannot fix what I don't know so your input is important! Thank you for your time in reading this comment! Blessings to you all!
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