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Businiess name:
A & L Sports Pub
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Review by:
citysearch c.
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Review content:
My guy and I wanted to enjoy a special outing with Steelers peeps on Sunday. My guy caught wind of a bar that was all Steelers fans, little did we know that the establishment was short staffed. After an hr of waiting for a waitress she finally came to our table after walking by several times, low and behold (with the excitement) we thought our order was going to be taken, needless to say, she decided to laugh at us for mentioning that we had been waiting there for an hr and left us high and dry. I talked with my guy and agreed to go wait in the long line to order and waited another 30 min, finally I thought it was a sure thing we could put the bad service behind us and get our food no longer than, realistically 30 min considering the short staff. we waited 2 hrs and we were starving. Since the waitress was again walking by and ignoring us, my guy decided to que her and inform her that we had been waiting for our food for hrs and was polite about it. The waitress was very defensive and qued a lead bar tender over to assist. She came over with such an attitued and verbaly attacked us as my guy was letting her know that it was unexceptable to have to wait for 3 hrs total for food and to be treated like we were not there at all. She was vulgar and tacky with her chosen words yelling at us that we have no right to behave in her establishment. At this point she made a judgment decision and warned us to leave. She didn't want to listen to our expirience we were interupted every word that was being said by us and not once an empathy or a nice gesture to a solution. Her name is Shiloh I don't know who she is, however I do know I will spread the word as I did at work today and this establishment will be labeled as thumbs down... :(
Pros: lot's of tv's
Cons: The worst service in town
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