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Businiess name:
Dave's Ultimate Automotive
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Review by:
citysearch c.
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Review content:
Bottom line: They are competent, honest and provide excellent service. Strongly recommend ! Cons: Labor may be on the higher end My story: I have a 98 honda civic which was producing a lot of noise while driving because the wheel bearings were in poor condition. Previously, I'd taken my car to Lamb's Automotive. After a diagnostic, several visits and buying my own part, they took my car, had it for half a day and told me that it couldn't be done because my wheel bearing was old and hard to remove and they did not want to damage the axle. So, no progress after several visits and dollars spent. After a few weeks I had to take my car in for a check engine light issue. I found Dave's by googling for mechanics with good reviews. I mentioned my wheel bearing issue as well and they promised to take a look. They gave me a higher quote than Lamb's on the labor. But I gave the "go ahead" because I trusted them after they had fixed my check engine light. The good news: they were able to change the wheel bearing unlike the incompetent mechanics at Lamb's. Here is the best part: They had made a honest mistake - they changed the wheel bearing on the wrong wheel (the mechanic had changed the one which he thought was the worst and not the one i wanted replaced). When I spoke with the service rep, he instantly agreed that it was their mistake. They fixed the wheel bearing on the "correct wheel" for free! That's customer service for you! And the car is in great shape now...
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