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Businiess name:
Boucher Chevrolet
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Review by:
citysearch c.
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Review content:
I have a 2007 Nissan Altima that has received by the book scheduled maintenance from the dealer. The reason I have the dealer perform the maintenance was that I was under the assumption that they provided the proper maintenance and inspections and that this would result in avoiding any costly repairs due to lack of maintenance. This would have been the case had they actually been doing the inspection instead of just checking the boxes!! The last inspection showed 50% left on my front brakes, three weeks later the pads completely wear through and result in brake failure in Chicago. Because of this I have to replace everything including the calipers. When I contact the dealership and tell them this while requesting that they only pay for the calipers; they tell me that this was a freak accident and that they had checked everything over. They claim they can't be responsible for what happens since they didn't do the brake job. I would avoid this dealership at all costs!
Pros: Intially good customer service
Cons: Don't actually do what they say they are doing, poor service
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