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Businiess name:
ER Centers of America
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Review by:
Matthew K.
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Review content:
Recently I broke my pinky finger at the joint level. It was a pretty good break but nothing that serious. Initially I didn't know if it was a sprain or a break so I went to the ER centers of America by my work in Plano. I went up to the window and the first thing out of my mouth was if they accepted United health care. They said yes we do and all I would have to pay was a copay ($75). I said "Great". They took 3 x-rays of my finger and told me that it was a serious break that would require surgery scaring the crap out of me. They bound my hand with wrapping all the way up to my elbow! They also put my arm in a a freaking sling stating that the break could spread to my arm. HAHA! Needless to say I took that off when I left. The next day I saw my Orthopedist in which he informed me that no surgery was needed, the wrapping and sling was ridiculous and all I had to do was tape it to my ring finger for 6 weeks. So yesterday I receive a bill in the mail for $785. The wrapping of my hand alone was a ridiculous $450! I called and asked why my insurance wasn't paying for this in which they answered that it was applied to my deductible. To make a long story short, come to find out that they did not take united health care and it was out of network sticking me with the whole bill. They know if they tell people this initially that the person will go elsewhere. I have read similar stories to mine on the review boards. They will over charge you or your insurance company and will lie to you on accepting most insurance policies
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