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Businiess name:
Andre's Pastry Shop and Cafe
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Review by:
Sheila P.
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Review content:
I have been a customer at Andres for at least 14 years, and can remember the place when it was owned by a guy from Switzerland. Since then it has been bought out by 2 ladies. They have worked hard to build up the business. I have always adored Andres. The raspberry rum cake and the white chocolate cake are two of my favorites. It seems that Andres never lacks a steady stream of customers. You have to go early to get a booth. Having said all of this, I have to add that something is changing in the attitude of this restaurant. They are developing "une attitude", which if left unchecked, will drive customers away faster than a falling souffle. Back in July, I walked in one Saturday, mouth drooling with anticipation, to eat some of their Beef Bourguignon. I had one mouthful and it was clear that there was enough salt in this dish to kill a large elephant. After gagging on 2 more mouthfuls, I asked my waitress if I could exchange this dish for some of their Quiche. I was told that I would have to pay for an extra plate of food (even though this was inedible). Five minutes later the edict was changed, and I was allowed to get a different plate. Quel dommage!! Another word to the wise, don't ever question the portion of the food on your plate, or you'll think that you are being hauled away to la guillotine ! Last week I stopped by for lunch and was served some Beef Stroganoff. The plate had about 2 tablespoons of egg noodles (much less that the usual amount)...I was told that I got less noodles because they had also included some green beans on the plate as well. As I said earlier, I used to adore Andres, but if this attitude of "the customer is always wrong" continues I will take my appetite, and business elsewhere.
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