on 01/16/08 at 6PM
We arrived here to have dinner for my birthday. We got big bowls of soup put them on our table and went back to the buffet to get the hot food and returned to our table, a booth on the side of the dining room next to the buffet area. when we started tasting the food, the soup was tepid, less than 100-degrees F. The fried chicken bites, fried shrimp bites, and vegetables ranged in temp from about 115-degrees F to less than 90-degrees. We did not eat the food. I called our server over and told her and she told the manager who was sitting at a table eating soup. He immediately got up and started checking the food. He was not happy and had a bad attitude and made some wise crack. He did not remove any food from the buffet, just started turning up the heating burners to warm the food that was already out on the buffet cold. It had obvously been there for about an hour.
We left the restaurant and the server followed us out and commented that we had not paid. I walked back in and took her to our booth to show her that we had only begun to taste the food and had not really eaten anything as our plates and bowls were still full. She walked over to the manager who was standing next to the hot buffet, I think he was checking the food.
We have eaten at this buffet many, many times through the last several changes of name and format. We have eaten there since it was Old Country Buffet.
There have been minor temperature issues in the past.
This was the last straw and we WILL NEVER TRY TO EAT there again under current management.
The attitude is like we are doing them a favor to eat there. Sometimes this place is very busy.
This attitude when running a food service establishment is abhorable.
Temps are not that hard to control.
We left, went to Buca de Beppo and had a good meal where the sausage was so hot we had to wait to eat it, everything was cold if supposed to be cold and hot if supposed to be hot at this establishment.
I am more than happy to discuss any of this with you. Other than that I amm simply a potential customer looking to go out to eat SAFE FOOD.