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MobileCaller.com - Review by diane k | MobileCaller.com

MobileCaller.com

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MobileCaller.com 1/28/2007

MobileCaller.com https://www.mobilecaller.com Mobile Caller is one of those internet calling services - like a calling card - but no card. You find a calling plan to where you call the most, subscribe to it, and pay by credit card. They give you the credit in your account. Well, everything sounds great - but MOBILE CALLER is terrible! I have a sister in the Peace Corps. Other family use Mobile Caller and they recommended it to me. I found the rate to call my sister was SUPER CHEAP! Just pennies per minute! How great! No service charges, no round up fee, no connection fees. After using this service for several months, it seemed that my monetary credits were simply disappearing! When I looked into it, my "PLAN" had INCREASED to about 30 cents a MINUTE! Well, no one told me! I suddenly had a service fee and they were rounding up every phone call 3 minutes. I was being charged even when I didn't connect. None of this was brought to my attention and NONE of it was listed on the website - not even in the fine print. When I called Customer Service to complain, they really weren't able to help me. The gal was very nice. She simply said that things were mixed up and I needed to contact their TECH SUPPORT - ie India. The woman from India told me that I was on the line too long with my complaint and she would need to hang up because she had other calls to take. UGHHHH! BEWARE and DON'T use MOBILE CALLER!~ NEGATIVE STARS!!!!! It's a scam! more
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